FAQs

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contacts us for further information.

Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, please contact us to discuss your requirements.

Yes, we can provide most documentation including Certificates of Analysis / Conformance, Insurance, Origin, and other export documents where required.

For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. Lead times become effective after deposit and final product approval.

You can make the payment to our bank account, Western Union or PayPal: 30% deposit in advance, 70% balance against the copy of B/L.

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products, and our team works to address and resolve customer issues.

Yes, we use high quality export packaging and can use specialist packaging where required. Non-standard packing requirements may incur an additional charge.

The shipping cost depends on the way you choose to get the goods. Express is normally quickest but also more expensive. Sea freight is generally more suitable for larger quantities.